What are you covid policies?
Safety is of utmost importance for us, which is why we have implemented increased hygiene standards since 2020. We regularly sanitize all high-touch surfaces, we make masks and hand sanitizer available for all of our guests, and we ask that guests have please wear a mask should you want to enter our shop. This tour is fully outdoors, but we do have restrooms and water available in our shop at the beginning and end of the tour. Also, we offer a 100% contactless check-in, and we strive to socially distance ourselves throughout the tour.
Where is the meeting point?
This tour meets at our Alexanderplatz shop, located at the base of the giant TV Tower (Fernsehturm). The address is Panoramastraße 1a, 10178 Berlin.
Are reservations required?
Reservations are highly recommended! This tour does not run every day, and we would hate for you to miss an opportunity to join us. If you are hoping to join last minute, please come by our office either way. We will do our best to accommodate so long as we're able to maintain small group sizes.
What do I need to bring with me on tour?
Please bring some cash in Euros for the snack break. We also recommend an extra layer of clothing in case it get’s chilly during the tour. All of our bikes have luggage racks where you can carry small bags or extra clothes.
Do I need to reserve a bike separately?
Nope! We've got you covered. The bike is included with the bike tour, as are helmets should you wish to wear one. So just bring yourself and we will handle the rest!
Do we stop for lunch?
We will not make a full lunch stop on tour, but there will be a dedicated time for a snack. Please remember that the cost of food is not included in the tour price, and make sure you have some Euro cash as not all places accept cards.
What is your cancellation policy?
For our public Berlin Wall Bike Tour, we’re happy to offer free changes and 100% refund up to 24 hours before tour departure. Failure to cancel a reservation at least 24 hours prior to scheduled departure may result in forfeited travel funds. Fare difference may apply. If you're booking a private Berlin Wall Bike Tour, please note that all private tours must be cancelled or rebooked at least 7 days in advance of the activity start time. Failure to cancel a reservation at least 7 days prior to scheduled departure may result in forfeited travel funds. Reschedulings are subject to availability.
Will I have some time to walk around parts of the wall that are still standing?
We've purposely built in time for you to explore the famous No-Man's land during our brief refreshment stop. This strip of land marked the middle between East and West Germany, and your guide will have plenty of information to add to your experience here.
Do you have electric bikes?
This tour is regularly led using standard pedal bikes, as the route is flat and we maintain a leisurely pace. If you're comfortable riding a bike, you'll be just fine.
E-bikes are available for an additional fee.
Is this tour kid-friendly?
In terms of the route, yes. You know your kids best; we will be discussing some troubling topics on this tour, but our guides are well-versed in child-friendly deliveries. We would love to have your whole family join along if you think that your kids would find the content of this tour to be interesting.